Privacy Policy

1. Personal Data. While using our Service through compass-app.com or visiting our website at compass.bespokemetrics.com, we may ask you or your trade partner to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
   1. Email address
   2. First name and last name
   3. Phone number
   4. Address, State, Province, ZIP/Postal code, City
   5. Cookies and Usage Data
   We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
2. Usage Data. We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
3. Tracking Cookies Data. We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information to improve and analyse our Service.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we may use:
   1. Session Cookies. We use Session Cookies to operate our Service.
   2. Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
   3. Security Cookies. We use Security Cookies for security purposes.

Bespoke Metrics Inc. uses the collected data for various purposes:

1. To provide and maintain our Service.
2. To notify you about changes to our Service.
3. To allow you to participate in interactive features of our Service when you choose to do so.
4. To provide customer support.
5. To gather analysis or valuable information so that we can improve our Service.
6. To monitor the usage of our Service.
7. To detect, prevent and address technical issues.
8. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Your information, including Personal Data, may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of Canada or the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and/or the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of us
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We will retain your data for a minimum period of ten (10) years or to adhere and comply with the construction and insurance standards, whichever is longer.

We retain personal data for the duration of our business relations with our customers as well for historical, archival, or regulatory compliance purposes associated with Compass’s services.

Your personal data is stored by Compass on our servers and on the servers of the cloud-based database management services we engage, which are located in Canada and/or in the United States.

You may at any time direct us to delete the personal data we have collected about you which is in our possession. If we determine that the personal data is no longer required by us to provide you with our services, then we will endeavour to delete your personal data from our environment and direct any subprocessors (such as vendors) to do the same. However, if we determine that we still require the personal data to either continue providing you with our services or for other compelling reasons (such as legal or regulatory compliance), then we will advise you in writing if we are able to delete some or all of your personal data.

To invoke your right of erasure, please send us your request in writing. As per GDPR requirements, we may ask you to verify your identity.

You may at any time withdraw your consent to the processing of your personal data, in whole (objection) or in part (restriction). This means that can either:

• Direct us to not process your personal data in specific ways; or
• Direct us to not process your personal data at all.

Please be advised that if you withdraw your consent, but continue using Compass’s services, that some of the services we provide may be unavailable to you if your personal data is absolutely required to run those services.

To invoke your right of erasure, please send us your request in writing. As per GDPR requirements, we may ask you to verify your identity.

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.AnalyticsWe may use third-party Service Providers to monitor and analyse the use of our Service, including but not limited to:

• Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions, please contact the appropriate authority in your local jurisdiction to submit a complaint. A complete list of the supervisory authorities is located at https://edpb.europa.eu/about-edpb/about-edpb/members_en. You may choose to file your complaint with the applicable regulator and communicate in their official languages.

Should you file a complaint with a supervisory authority, we will endeavour to respond to their communications and cooperate on any investigations.

If you have any questions about this Privacy Policy, please contact our privacy team by email: privacyofficer@bespokemetrics.com.